GENERAL
When requesting Support form PLDT the below information must be provided in the PDT Ticket: Contact Person and Number at site: Site ID # (SID): Site A...
Fri, 16 Dec, 2022 at 7:55 AM
IMPORTANT - NEVERATTEMPT TO RECONFIGURE THE RAID ARRAY WITHOUT PRIOR CONSULTATIONFROM THE RAID DEVICE SUPPLIER TECHNICIAN.
Fri, 3 Mar, 2023 at 11:03 AM
CLICK HERE to access our Supplier and Service Provider Contact Information
Wed, 12 Oct, 2022 at 10:56 AM
As-Built Drawings and Production Operations Manuals This document provides the user quick access to Client Site Information specifically related to the Be...
Thu, 29 Sep, 2022 at 12:41 PM
Access the attached file to obtain BW 1.2 Port Codes and Device IP Addresses
Thu, 20 Jan, 2022 at 11:01 AM
Access this file to obtain Ports BW 1.1 Codes and IP Addresses
Thu, 20 Jan, 2022 at 10:34 AM
Access the attached file to obtain BW 1.2 Port Codes and Device IP Addresses
Thu, 20 Jan, 2022 at 10:27 AM
Instructions: SD Agent, copy and past this into the Ticket Forward Message, complete Service Request From section, and then to the Technical Rep selected f...
Fri, 4 Mar, 2022 at 7:52 AM
When Client owned equipment is removed (Withdraw) from the Client Site, the following form is to be completed by our Technician and signed by the Client. Co...
Wed, 27 Jul, 2022 at 1:15 PM
For AP Cargo - https://apcargo.com.ph/ and enter the Waybill Number
Fri, 18 Mar, 2022 at 2:16 PM