DT=Diagnostic Test

CA-Corrective Action



DT-5 for Camera Intermittent Viewing:

  • Cameras have proper configuration - If there are any errors, perform CA-5 
  • Servers have proper configuration - If there are any errors, perform CA-6 

 

CA-5

  • Open the VMS client
  • Right click specific camera
  • Click “View on Web”.
  • Inside the Web GUI enter credentials on the camera
  • Configuration Tab.
  • Video/Audio
  • Check and provide appropriate settings for Main Stream and Sub-Stream based on existing bandwidth.

 

CA-6

  • Open run command
  • Type “mstsc -v [Farm/Site IP Address]”.
  • Search for “Server Configuration”.
  • Enter Site Server Credentials.
  • Devices > Cameras > Choose and double click  specific camera
  • Check and provide the right Camera settings based on existing bandwidth.
  • OR check if it is placed on the right Camera Template-based of Model of camera.